General Reservation Policies & Restrictions:

• Different rates and policies apply over the High Season and Easter week.
• Check-In : 2:00 PM
• Check-Out : 12:00 Noon
• Rates include Taxes.
• Payment must be received at the time of booking confirmation. Baldi Hot Springs Resort Hotel & Spa will charge the amount equivalent to the first night of your stay on your Credit Card once your reservation has been confirmed. It is your reservation’s deposit.
• Baldi Hot Springs Resort Hotel & Spa would cancel the reservation if the Credit card used is Invalid, has been Declined or presents any inconvenience at the time of processing the transaction.

We need to be contacted if there is any changes in your Credit Card information to Reservations@BaldiCostaRica.com or Info@BaldiCostaRica.com

* Any inconvenience with your Credit Card processing transaction will be notified and your prompt reply is requested in order to get a successful charge approval and consequently a firm reservation.

* We can not guarantee a reservation until we get a Credit Card transaction approval code.

Cancellation Policies:

• * Any cancellation over 15 days prior arrival will get $30.00 penalty as an administrative expense fee.
• * Any cancellation within 15 days prior arrival will get 100% penalty of the deposit.
• * Reservations will be confirmed or denied within the next 24 hours.
• * No shows are Not Refundable.

Any change or cancellation on your reservation schedule must be sent via e-mail to reservations@BaldiCostaRica.com with at least seven (7) days prior to arrival.

Charges / Deposit:

Please notice that all reservations must be guaranteed with a valid Credit Card at the time of the booking request.

* Baldi Hot Springs Resort Hotel & Spa will charge a deposit equal to the amount of 50% of the stay. The Credit Card will be automatically charged with this deposit at the time of the reservation.

* Baldi Hot Springs Resort Hotel & Spa reserves the right to cancel your reservation if your Credit Card is invalid , has been declined or presents any inconvenience at the time of processing the transaction. We need to be contacted if there is any change in your Credit Card information to Reservations@BaldiCostaRica.com or Info@BaldiCostaRica.com

* Reservations made without a guaranteed Credit Card will be automatically released.

* Reductions, Cancellations and No Shows are 100% penalized.

Maximum Occupancy Per Room Category:

1- Luxor Rooms	2 Adults + 2 Children or 3 Adults+1 Child
	(an extra mattress added )
2- Luxulex Suites	2 Adults + 1 Child or 3 Adults

* Guest 12 and older pays as an adult.
* Children rates apply for 6 to 12 yr old.
* Information Assistance: Info@BaldiCostaRica.com
sales@BaldiCostaRica.com